What services does Serenity Health Solutions provide?
Serenity Health Solutions specialises in professional home-based clinical healthcare services. Our services include Specialist Home-Based Clinical Services, Home Infusion Therapy, Immunoglobulin (Polygam®) Infusion Therapy, Advanced Wound Care, Post-Hospital Recovery Support, Hospital-to-Home Clinical Transition, and Corporate Clinical Healthcare. Every service is delivered by qualified healthcare professionals according to prescribed treatment plans and recognised clinical standards.
Where do you provide your services?
Our head office is based in Gauteng, and we provide services across South Africa through our growing network of experienced healthcare professionals. Service availability may vary depending on location and the clinical requirements of each patient.
Who can receive home-based clinical care?
Our services are suitable for patients who require ongoing clinical treatment but are able to receive care safely at home. This includes patients recovering after surgery, individuals requiring intravenous therapy, patients with chronic medical conditions, those needing specialized wound care, and patients transitioning from hospital to home.
Do I need a doctor's referral?
Many of our specialist services require a referral or prescription from a treating doctor or specialist, particularly infusion therapies and other prescribed clinical treatments. If you are unsure about your eligibility, our team can guide you through the process and advise on the appropriate referral requirements.
Who can refer a patient to Serenity Health Solutions?
We accept referrals from:
- Specialist Doctors
- General Practitioners
- Hospitals
- Day Hospitals
- Case Managers
- Medical Schemes
- Occupational Health Providers
- Pharmaceutical Patient Support Programmes
- Corporate Organisations
Patients and family members are also welcome to contact us directly to discuss available services.
How does the referral process work?
Once a referral or enquiry is received, our clinical team reviews the patient’s requirements, confirms the prescribed treatment plan, and coordinates the necessary care. We work closely with the referring healthcare professional to ensure continuity of care and arrange treatment at a suitable time and location.
Will my doctor receive updates?
Yes. Communication is a key part of our care model. Where appropriate, we provide clinical documentation, treatment updates, and progress reports to the referring healthcare professional to support ongoing patient management.
What is Home Infusion Therapy?
Home Infusion Therapy allows eligible patients to receive prescribed intravenous treatments safely in the comfort of their own home. Treatments are administered by experienced healthcare professionals who monitor the patient throughout the infusion and maintain detailed clinical documentation.
What types of infusion therapies do you provide?
Depending on the treating healthcare professional’s prescription, we administer a range of prescribed therapies, including antibiotics, hydration therapy, biologic medications, immunoglobulin (Polygam®) therapy, and other clinically approved intravenous treatments.
Is home infusion therapy safe?
Yes. Patient safety is our highest priority. All infusions are administered by qualified healthcare professionals following evidence-based clinical protocols, with continuous monitoring before, during, and after treatment.
What types of wounds do you treat?
Our experienced clinicians provide treatment for post-operative wounds, diabetic foot ulcers, pressure injuries, chronic wounds, traumatic wounds, and other complex wound conditions requiring specialised care.
How often will my wound be assessed?
The frequency of wound assessments depends on your individual treatment plan and the recommendation of your treating healthcare professional. Our team continually evaluates healing progress and adjusts care as required.
What support do you provide after hospital discharge?
Our Post-Hospital Recovery Support service may include nursing care, medication management, wound care, clinical monitoring, mobility support, patient education, and coordination with your healthcare team to promote a safe recovery at home.
Can you help prevent hospital readmissions?
Our goal is to support safe recovery by providing ongoing monitoring, early identification of potential concerns, and close communication with the treating healthcare team. While every patient’s recovery is unique, coordinated home-based care can help support continuity of treatment and recovery.
Do you provide healthcare services for businesses?
Yes. Serenity Health Solutions partners with organisations to provide Corporate Clinical Healthcare services, including occupational wound care, employee wellness support, prescribed infusion therapy, chronic disease support, and return-to-work clinical assistance.
Can your services be customized for our organization?
Absolutely. We work closely with employers and occupational health providers to develop healthcare solutions tailored to the needs of their workforce and operational environment.
Why choose Serenity Health Solutions?
Patients and healthcare professionals choose Serenity Health Solutions because of our commitment to:
- Qualified and experienced healthcare professionals
- Personalised, patient-centred clinical care
- Hospital-quality treatment delivered at home
- Evidence-based clinical protocols
- Comprehensive patient monitoring and documentation
- Collaborative communication with healthcare providers
- Flexible, responsive service delivery
- Compassionate care focused on better patient outcomes
How do I book a consultation or refer a patient?
Getting started is simple. Contact our team by phone, email, or through the enquiry form on our website. We’ll discuss your requirements, answer any questions, and guide you through the referral or booking process.
Still Have Questions?
We’re Here to Help
Whether you’re looking for more information about our specialist services, need assistance with a referral, or would like to discuss a patient’s clinical requirements, our experienced team is ready to assist.
Contact Serenity Health Solutions today and discover how our specialist home-based clinical services can support better patient care, safer recovery, and improved health outcomes.
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Can you help prevent hospital readmissions?
Our goal is to support safe recovery by providing ongoing monitoring, early identification of potential concerns, and close communication with the treating healthcare team. While every patient’s recovery is unique, coordinated home-based care can help support continuity of treatment and recovery.
